Terms of Service

Cancellation Policy:

Terms of Service

If You Reserve Online

Please make every attempt to reserve our service at least twenty-four (24) hours in advance of the pick-up time.  

If You Need a Same Day Reservation

Please e-mail us at vg@vgtransportation.com or call us at 904-228-2060.

If You Need to Reschedule or Cancel Your Reservation

Please call us at least six (6) hours in advance of the pick-up time for airport pick ups. Charges apply $30.00 when you cancel less than six (6) hours in advance. If pick up is out of Jacksonville Fl no show charge is full price of the trip. Charters canceled before 48h. are charged 3h. minimum . All trip must be reserved with credit card before confirmation included cash trips.

Additional Charges

Smoking and dining/snacking is prohibited inside the vehicles. Additional charges apply if you light a cigarette or a cigar inside the vehicles. To avoid these charges, please ask the driver to make a stop and we will be happy to accommodate you. 

Additional Stops for Airport Transfers

Charges apply for additional stops: $15.00 for the first ten minutes of the stop and then $55.00 per hour. 



Terms and Conditions:

 

If You Reserve Online

Please make every attempt to reserve our service at least twenty-four (24) hours in advance of the pick-up time.  

If You Need a Same Day Reservation

Please e-mail us at vg@vgtransportation.com or call us at 904-228-2060.

If You Need to Reschedule or Cancel Your Reservation

Please call us at least  (24) hours in advance of the pick-up time for charters; otherwise, you will be charged $150.00. For non-charters or no show, charges starting at $55.00 will apply if you cancel less than six (6) hours in advance of the trip if you don't call we will send car and you will be responsible for charges and waiting time. For canceled flights a deposit will be refunded.Deposit for airport transfers $55.00. Deposit for charters $150.00. All prices will be additional 20% gratuity for driver.

Additional Charges

Smoking and dining/snacking is prohibited inside the vehicles($120.00). Additional charges apply if you light a cigarette or a cigar inside the vehicles($120.00). To avoid these charges, please ask the driver to make a stop and we will be happy to accommodate you. 

Additional Stops for Airport Transfers

Charges apply for additional stops: $10.00 for the first ten minutes of the stop and then $55.00 per hour.